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UpgradeNSave collects only what is needed to run your home energy audit, track your savings, and send practical recommendations. This page explains what we store, why we store it, and how you can request changes or deletion at any time.
When you book a home energy review or contact us, we collect your name, email address, phone number, and the details you share about your household or small business. This includes your property type, appliance list, and any notes about your electricity usage. We use this information solely to prepare your audit checklist and tailored recommendations.
Like most websites, we automatically receive technical data such as your browser type, operating system, approximate location, and pages you visit. This helps us understand how visitors use the site and improve the clarity of our guides and tools. This data is aggregated and does not identify you personally.
We use a small number of cookies to remember your preferences and to measure which pages are most helpful. Analytics cookies help us see which energy-saving guides are read most often so we can keep our content practical and relevant. You can disable cookies in your browser settings without losing access to the core features of the site.
We do not sell your personal information. We work with a limited set of service providers who help us operate the site: hosting providers, email delivery services, and analytics tools. These processors are bound by confidentiality agreements and only receive the data necessary to perform their role. We do not share your details with advertisers or unrelated third parties.
You have the right to request a copy of the personal data we hold about you, ask for corrections if something is inaccurate, or request deletion of your records. You may also withdraw consent for marketing communications at any time by using the unsubscribe link in any email or by contacting us directly. We respond to all privacy requests within 30 days.
For any privacy-related questions, data requests, or concerns about how your information is handled, email us at info@upgradensave.com or call 049 421 5836. You can also write to us at 9510 Jackie Trafficway, Celestefurt, GP 5741. We are happy to clarify how your data is used and to act on your requests promptly.
This policy was last reviewed and updated on 15 January 2025. We review our data practices regularly to ensure they remain transparent and aligned with applicable privacy laws, including the Protection of Personal Information Act (POPIA) in South Africa. Any material changes will be reflected on this page with a revised date.
UpgradeNSave does not make false promises about savings, fabricate endorsements, or imply affiliation with any utility provider or government body. Our recommendations are based on general energy-efficiency principles and your specific household details. Actual savings depend on your usage patterns, appliance age, and local electricity tariffs. We encourage every client to verify recommendations with a qualified electrician before making changes.